THE CONTEXT —
Rothy’s has built an enviable position in its ability to thread the needle between business scale and minimizing impact. In rethinking their brand identity and positioning for the next wave of global growth, Pattern was selected to help Rothy's clarify their digital strategy and elevate their eCommerce experience through a redesign that exudes the optimism, abundance and unique style of their brand & product offering.
TECHNOLOGY PLATFORMS —
Shopify Enterprise
Yotpo
FourSixty
Gladly
Loop
Constructor.io
IMPACT —
+180%
200%
200%
200%
+45%
200%
200%
200%
+62%
10%
10%
10%
Overall revenue
Increase in
conversion rate
Increase in
conversion rate
Increase in
conversion
Overall AOV
Increase in
conversion rate
Increase in
conversion rate
Increase in
conversion
Overall conversion rate
Increase in average order value
Increase in
average order value
Increase in
average order value
Increase in
AOV
+187%
30%
30%
30%
+42%
30%
30%
30%
+66%
30%
30%
30%
Mobile revenue
Increase in mobile revenue
Increase in
mobile revenue
Increase in
mobile revenue
Increase in
mobile revenue
Mobile AOV
Increase in mobile revenue
Increase in
mobile revenue
Increase in
mobile revenue
Increase in
mobile revenue
Mobile conversion rate
Increase in mobile revenue
Increase in
mobile revenue
Increase in
mobile revenue
Increase in
mobile revenue
AWARDS & RECOGNITION —
AWARDS & RECOGNITION —
"Working with Pattern has been an absolute pleasure from start to finish. Their exceptional ability to understand our brand exceeded our expectations. They dove deep into our ethos, values, and vision, translating them into strategies and designs that truly captured the essence of who we are. Beyond their creative prowess, Pattern proved to be outstanding collaborators. They seamlessly integrated with our teams, fostering an environment of open communication and mutual respect. Their willingness to listen, adapt, and offer valuable insights made the entire process a true partnership. Thank you, Pattern, for your exceptional work and dedication. We look forward to continuing our journey together."
Chris Munoz
VP of Technology
Rothy's
DRIVING MEANINGFUL OUTCOMES THROUGH STRATEGIC INSIGHTS —
Our journey with Rothy's started at the intersection of brand strategy and data analysis. Through collaborative deep dives with disciplines spanning from product, merchandising, brand and marketing to technology, logistics, consumer insights and analytics, the Pattern team was offered a rare 360 view into the details of every aspect of Rothy's overall business.
One of the most consequential outcomes of this approach was our teams ability utilize the insights we gleaned, build them up into concrete strategic outcomes, and catalyze them into an experience vision that placed equal emphasis on expression and performance.
VALUES ALIGNMENT: OPTIMISM, ABUNDANCE, AND RESPONSIBLE GROWTH —
With a strategy in place and a vision to work toward, Pattern employed a dynamic sprint model that overlapped requirements gathering & technical vetting with an unbounded approach to UX & visual design. The Rothy's team pushed us to think beyond best-practices, break boundaries and push the envelope to stay true to the brand vision — permission the Pattern team was eager to run with.
Our explorations led our teams to develop original, rich and own-able design patterns and UX interactions that marry product to brand narrative in ways that break down Rothy's stories of material, style, & sustainability into simple moments that build up over time as customers progress through their (often non-linear) shopping journeys.
WHAT WE DID —
Analytics and Data Insights
Digital Strategy
UX Design for Shopify Plus / Shopify Enterprise
Visual & UI Design for Shopify Plus / Shopify Enterprise
Interaction Design
Motion Design & Animation
BRANDED UNIFIED COMMERCE THAT INSPIRES AND CONVERTS —
With the new Rothy's site serving as the primary rollout of their refreshed and refocused brand position, the design process afforded us tons of opportunities to contextualize Rothy's mission, vision and values within their DTC shopping experience.
Both the Pattern and Rothy's teams invested significant time in exploring UX models, visual hierarchy, layout, functionality and interaction paradigms that would effectively serve the dual mandate of providing a delightful and memorable experience while driving a meaningful positive increase in critical business KPIs.
Pattern's UX for seamless in-store and online connectivity helps to close the gap between purchase intent and product in hand, eliminating unnecessary friction across all of Rothy's DTC channels.
WORK WITH PATTERN —
Talk to us about Shopify Plus, Shopify Enterprise, and Unified Commerce.
OPTIMISM AS THE OPERATING SYSTEM —
We worked collectively to intentionally design every moment, component and interaction to stand out creatively through own-able design treatments and a blend of tight UX and expressive UI.
The site is a testament to the optimism inherent to the Rothy’s mission — an optimism thats embedded across each site touchpoint, merging into the fabric of the experience and making it joyful to go from inspiration to consideration to conversion.
WE'D LOVE TO LEARN MORE ABOUT YOU—
Let's explore new ways of working together. Get in touch and start your next project with us today.
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2611 Eighth Street
Berkeley, CA 94710
Talk to us:
Let's make something awesome together.
Get in touch —
Talk to us:
Let's make something awesome together.
Get in touch —
Talk to us:
Let's make something awesome together.
Get in touch —
Talk to us:
Let's make something awesome together.
Get in touch —
Talk to us:
Let's make something awesome together.
Get in touch —
Work with us:
Join a culture of stoke, diversity & inclusivity.
We're hiring —
Work with us:
Join a culture of stoke, diversity & inclusivity.
We're hiring —
Work with us:
Join a culture of stoke, diversity & inclusivity.
We're hiring —
Work with us:
Join a culture of stoke, diversity & inclusivity.
We're hiring —
Work with us:
Join a culture of stoke, diversity & inclusivity.
We're hiring —
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